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Tillsonburg Among First to Receive Staples-based ServiceOntario

Monday, 29 January 2024 11:43

By Justin Koehler @justinajkoehler

Photo Credit: Service Ontario

Along with five other communities, Tillsonburg is set to be home to one of the first new Staples Canada ServiceOntario locations in the province.

TILLSONBURG - Tillsonburg is officially set to be home to one of the first ServiceOntario centres operated by Staples Canada.

The announcement was made this morning by the Ontario Government, with 5 other communities being included, all of which are set to open on February 1.

Todd McCarthy, Minister of Public and Business Service Delivery with the Ontario Government, talks about the ongoing relationship between the two entities.

"By partnering with an experienced, established retailer with a strong community presence like Staples Canada, we can create simpler, faster and better ways to connect Ontarians to the vital services they depend on."

Officials say the Staples Canada model is projected to save around $1 million over the duration of the three-year pilot project as well as increase service hours by 30 per cent compared to the ones being replaced.

Rachel Huckle, President of Staples Canada, says that they're ready to tackle the increased load on top of their retail business.

"We believe this pilot project will demonstrate that our stores will be a convenient option for busy Ontarians, offering more flexible hours to provide better access to the services they rely on."

They say that the main focus for the new centres is to increase availability as well as make it easier for communities to access provincial services.

Additional ServiceOntario centres will open in Staples Canada stores in Hamilton, Keswick and Toronto (Leaside) later this year.

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